Privacy Notice — Driver Portal
Data controller: Elite Trade & Rider Limited (trading as DAYL), Company No. 16224715, registered office: Basepoin Business, Crab Apple Way, Vale Park, Evesham, WR11 1GY, England. Contact: bookings@dayl.co.uk · 07828 524622.
What we collect
- Account details: your name, email address, phone number and a securely hashed password (we never store your password itself).
- Licensing details: licensing authority, PHV driver licence number and expiry, taxi badge number.
- Vehicle details: make, model, registration, vehicle class, vehicle licence number and expiry, insurance expiry, MOT expiry.
- Documents you upload: driving licence (front and back), PHV driver licence, DBS certificate, vehicle licence/plate, V5 log book, insurance certificate and vehicle photographs.
- Work records: jobs assigned to you and the ledger entries recording your payouts.
Why we collect it
We are a licensed private hire operator. The law (Local Government (Miscellaneous Provisions) Act 1976) requires us to check that every driver and vehicle we use is properly licensed and insured, and to keep booking records. We use your information only to vet your application, assign work lawfully, pay you, and keep the records the law requires. Our lawful basis is legal obligation and the performance of our contract with you.
Who can see it
Your documents are stored securely and are never public. They can only be viewed by you, signed in to this portal, and by the DAYL vetting team signed in to our admin system. We do not sell your data and we do not use third-party trackers or advertising cookies on this portal. Hosting is provided by Cloudflare.
How long we keep it
- Rejected applications: deleted 6 months after the rejection decision.
- Approved drivers: kept while you work with us and afterwards only as long as licensing, tax and record-keeping law requires.
- Ledger entries: financial records are kept for at least 6 years, as tax law requires. Ledger entries are append-only and cannot be altered; corrections are made with reversing entries.
Your rights
Under UK GDPR you can ask us for a copy of your data, ask us to correct it, and in some cases ask us to delete it or stop using it. Email bookings@dayl.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk) — we would rather you came to us first so we can put it right.